The Role of SAP Commerce Cloud in Digital Transformation

E-commerce is the leading and most lucrative industry in the modern world. Its growth and development are backed up by the usage of the most innovative software solutions, which enhance the way the E-commerce units function, elevate the level of customer satisfaction, and thus, increase the profitability of the business.

SAP Commerce Cloud is an E-commerce platform that possesses all the tools and innovative extensions to bring every E-store functioning to perfection. Let’s learn the novelties and benefits SAP Commerce Cloud can offer its clients.

What Is SAP Commerce Cloud?

SAP Commerce Cloud is an e-commerce solution that helps create a seamlessly functioning e-commerce environment, with all the points of presence (physical and online) interconnected and integrated.

SAP Commerce Cloud is a part of the SAP self-sustainable ecosystem, which entails 64 modules each one targeting a specific part of the business functioning. All the modules can function independently as well as be integrated with others to improve the functioning of the overall business structure. Such self-sufficiency eliminates the need for integration with other third-party solutions and creates consistency in the system.

When opting for SAP Commerce Cloud, every business is enabled with the top level of E-commerce management, while every customer enjoys a user-friendly experience and personalized approach. With all the questions regarding the implementation of  E-commerce solutions it’s worth contacting the professionals from LeverXan SAP Global Strategic Supplier, whose assistants will analyze all your requests and offer the best-fitting solutions.

Benefits of SAP Commerce Cloud

SAP Commerce Cloud is the key to a new and more efficient form of E-commerce existence.

  • The Omnichannel Presence

SAP Commerce Cloud is a unifying solution for all the points of commercial presence in the physical and digital world. Such an approach empowers businesses with all-embracing control over all the E-commerce units and promotes the consistency of the brand across all the channels of sale. 

  • Integration

One of the best things about choosing the SAP ecosystem is its independence from the others. Instead of partnering with external solutions, it uses all the available modules to streamline the business functioning. SAP Commerce Cloud can be integrated with SAP ERP, SAP S/4HANA, SAP Marketing Cloud, SAP Service Cloud, SAP Customer Data Cloud, and SAP Digital Payments Add-On. Apart from those, SAP modules can be used for managing the overall business structure, including employees, financial matters, logistics, etc.

SAP solutions bring integrity into any business structure helping to manage all the activities and types of company’s performance. While in the pre-SAP state, all the systems look like jigsaw puzzles; with SAP modules, everything becomes structured and highly monitored. 

  • Customer-Centric Approach

SAP Commerce Cloud is about delivering tailored shopping experiences to all customers. AI-driven algorithms collect all the data about the behavioral patterns of the customers, which provides priceless insights into the current demands and needs of the customers. 

Such analytics help businesses stay ahead of the competition and enable fast decision-making regarding the content of every particular store. The customers, meanwhile, benefit from a personalized selection of goods and discounts, being kept away from spam emails and offers. 

  • Headless Commerce – Spartacus Storefront

E-commerce businesses are always a step ahead of other industries. One of the current initiatives, which attracts more and more users, is headless commerce. It is based on the decoupled architecture, which allows front- and backend development to work independently.

While others are only considering the implementation, SAP misleading the race. It has developed a Spartakus storefront specifically for SAP Commerce Cloud, to introduce headless commerce for its clients.

One of the biggest benefits is the opportunity for the developers to remove, change, replace, or add any component to the storefront without having any effect on the core functionality. Such flexibility creates the fundament for unlimited customization and scalability, customer personalization, and thus, more conversions. 

  • Mobile Optimization

The usage of mobile devices is an integral part of our daily routine. The majority of activities are managed through smartphones and tablets, as it saves time and allows for multi-functioning. Therefore, shopping experiences should also be adjusted and optimized for mobile device users, providing equally efficient views and usability of options. 

How to Implement SAP Commerce Cloud?

SAP Commercial Cloud is an asset for every business targeting the global market. However, its efficiency may only be shown with high-quality development, which requires an extensive level of knowledge and expertise.

When searching for an SAP implementation company, consider contacting LeverX, a global SAP supplier, who will help you to:

  • Outline the strategy of your development – E-commerce vision, goals, roadmap, budget, timelines, etc.
  • Design the E-commerce unit – architecture, user interface, user experience, branding, and content strategy.
  • Develop the E-store – LeverX uses the latest technologies, tools, and frameworks to deliver the best solutions for their clients. 
  • Do the testing – LeverX will conduct integration, functional testing, usability, performance, security testing, and accessibility testing to ensure the comfort and security of the SAP Commercial Cloud usage. 
  • Deploy the solution – LeverX uploads the E-commerce store into the network, monitoring, maintaining, and updating it regularly.
  • Provide 24/7 support – timely troubleshooting is a key to seamless E-commerce functioning and thus, customer satisfaction, higher conversions, and ROI. 

The Final Note

SAP Commerce Cloud is the key to a successful E-commerce performance on the global scale, seamless functioning of all the points of commercial presence, excellence of user shopping experience, and thus, profitability of the business. 

Provided there is a need to address specific needs and demands, contact the SAP Consulting and Implementation services provided by LeverX to get extensive guidance into the matters.

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